12 Replies Latest reply on Dec 12, 2016 1:13 AM by thilow3330347

    File download issue on Nextbook Tablet Android 5.0

    Tony6895 Level 1

      Okay I have downloaded ADE 4.5 on my Next book running Android 5.0.  Software installs okay.  Download ascm file from vendor click on it then a dialog box opens says which program click Adobe digital editions.   Program opens then error message as follows:  unable to download  error getting license. License Server Communication Error. E_Act_Not_Ready.   Now the program works great on my two computers but will not work on Nextbook Tablet.   Now in my account settings on Adobe website it shows 2 desktop computers have been authorized,  there is a section right below that for OTHER APPLICATIONS it shows that nothing has been authorized.  Don't know if it's a vendor issue from bookstore or not acts more like license issue from Adobe.  Any suggestions on this matter would be greatly appreciated.