12 Replies Latest reply on May 1, 2017 11:26 AM by raulp90872099

    Preview Unavailable For This File?




      I am asking this question again because it seems it has been asked a million times and there is never an answer.


      My Specs:


      OS X El Capitan 10.11.3

      iMac (Retina 5K, 27-inch)

      Processor 4GHz Intel Core i7

      Memory 16 GB 1600 MHz DDR3

      Graphics AMD Radeon R9 M295X 4096 MB


      Nikon D750

      SanDisk Extreme 32 GB SDHC Class 10 UHS-1 Flash Memory Card 45MB/s


      As of 02/27/16 all software and applications are up to date.


      Adobe Creative Cloud

      Adobe Lightroom CC 2015.4

      Adobe Bridge CC 6.2 (I think)

      5TB Seagate Backup Plus Drive

      It is less than a year old.

      Format: Mac OS Extended (Journaled)




      Before going to shoot, I always format my memory cards.

      Upon returning from shooting, I remove my cards, place them in the card reader in the back of my iMac and then use Adobe Bridge to batch rename/transfer unto my external hard drive.

      I then open Lightroom and Import my images.

      This process has not changed EVER. I do the same thing every. single. time.


      Why is it that these images are not being read/imported to Lightroom?

      I can open the images up in Photoshop just fine. Camera Raw opens upon doing so.


      Is there any solution for this? Any answers are greatly appreciated.


      ps. I have added a file that cannot be read by my Lightroom to Dropbox. feel free to download it and see if the problem occurs for you too.  Dropbox - Test File