5 Replies Latest reply on Feb 28, 2016 12:42 AM by Rajashree Bhattacharya

    I got redemption code from my school in US and I set my country US but still I cannot use it

    bonyoungg43900406

      I got redemption code from my school in US and I set my country US but still I cannot use it

      This card was purchased in a country that does not match your Adobe ID.

      and I changed conuntry to US but still same problem.

      last year I didn't have this problem but in this year suddenly happen

      (I talked this problem school they said I need to talk with Adobe)