3 Replies Latest reply on Feb 29, 2016 5:30 PM by Mohit Goyal

    Trial version of LR 6.4 crashing on launch. libcef.dll fault [Please can you help...]

    prasad123123

      I just installed the trial version of the LR..however, I am getting the following error when opening LR.

       

      Adobe Photoshop Lightroom has stopped working.

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    lightroom.exe

        Application Version:    6.4.0.10

        Application Timestamp:    56a2e8ef

        Fault Module Name:    libcef.dll

        Fault Module Version:    3.1750.1805.0

        Fault Module Timestamp:    53eb9d68

        Exception Code:    c000001d

        Exception Offset:    00000000020f5fa3

        OS Version:    6.1.7600.2.0.0.256.1

        Locale ID:    1033

        Additional Information 1:    1849

        Additional Information 2:    1849c65267ce2967d89f315e1c3c4b82

        Additional Information 3:    95b7

        Additional Information 4:    95b7e9ed49fb3657956fc9b27015606a

       

      Read our privacy statement online:

        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

       

      If the online privacy statement is not available, please read our privacy statement offline:

        C:\Windows\system32\en-US\erofflps.txt