1 Reply Latest reply on Feb 28, 2016 8:49 AM by whsprague

    No supported device has been detected


      I have Premiere Elements 14 running on a Windows 10 PC.  I have a Canon Vixia HV30 connected via Firewire, which the OS recognizes.   I had not problems downloading video from this camera with Elements 11, but am not getting a "No supported device has been detected" when using the video importer now that I have upgraded to Elements 14.