7 Replies Latest reply on Mar 4, 2016 12:36 AM by uhjink64104438

    After effect and premiere cs6 are not opening. (Crash error) Please help

    uhjink64104438

       

       

       

      Adobe Photoshop, Illustlator cs6 are ok. Problem is.. After Effect cs6 and Premiere cs6 are NOT opening. 

      Every time when I try to open these, Pop up message comes up and says

      After Effect error: Crash in progress. Last logged message was…

      <10464>, <4540>, <8552><3144> <11076>, <11304>, <11944>….more (It shows different numbers every time)  <GPUManager>, <2> Sniffer Result Code: 3

       

       

      2016-02-21 16-17-22.jpg

      2016-02-21 16-17-37.jpg

       

       

      I have tried deleting After Effect and install it again.  -> does not work

      I have deleted Korean Fonts that might crash to adobe -> does not work

       

      Please help

       

      Computer name : SPECIAL-PC

      Operating System : Windows 7 Ultimate K 64 bit (6.1 build 7601)

      Language : Korean (Regional Setting: Korean)

      System Manufacturer: ASUS

       

      System Model: All Series

               

      BIOS: BIOS Date: 10/29/13 15:13:00 Ver: 16.02

          

      Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz

      Memory : 16384 MB RAM

      Page File 3634MB Used, 29007MB Available

      Direct X Virsion : DirectX 11

      Card name: NIVIDIA GeForce GTX660

      Manufacturer : NVIDIA

      Chip Type : GeForce GTX660

      DAC type : Integrated RAMDAC

      Current Mode: 1920 x 1080 (32 bit) (60Hz)