5 Replies Latest reply on Mar 3, 2016 6:35 AM by Shellz

    Creative Cloud Wont Work?




      I have a problem with Creative Cloud. When i open Creative Cloud it says Creative Cloud stopped working it says that i can close the program or check for resolution, but when i click check for resolution nothing happens. I have tried in 1 month to fix this but i havent  found a way to do it yet so i hope someone can help because i really do want to buy AE, but it would be useless when i cant even go on Creative Cloud. I looked for the problem aswell and it says



      Problem signature:


        Problem Event Name: BEX


        Application Name: Creative Cloud.exe


        Application Version:


        Application Timestamp: 56be1bfc


        Fault Module Name: StackHash_5861


        Fault Module Version:


        Fault Module Timestamp: 00000000


        Exception Offset: PCH_AC_FROM_ntdll+0x0003C7EC


        Exception Code: c0000005


        Exception Data: 00000008


        OS Version: 6.3.9600.


        Locale ID: 1033


        Additional Information 1: 5861


        Additional Information 2: 5861822e1919d7c014bbb064c64908b2


        Additional Information 3: 1318


        Additional Information 4: 13181ae637ac2592fac0ca2dd662cdcc