2 Replies Latest reply on Apr 13, 2016 11:25 PM by Rajashree Bhattacharya

    Re-install of Windows 10 - need to re-install recent elements purchase

    jennyr55348393

      I purchased a single PC copy of Photoshop Elements 14 and Premier... due to a complete re-install of windows 10 on a new laptop, I now need to re-activate my adobe purchase although after downloading it from a back-up it states that the Product Key is not valid (of course it won't be because it has already been activated once)  How do I get to re-activate it.

       

      Also, this new laptop is having problems and it is only a couple of weeks old so, if I have to do a full re-install again, so be it - I also expect to be able to once again re-activate my copy of Adobe

       

      Many thanks