4 Replies Latest reply on Mar 7, 2016 6:12 AM by Shellz

    Payment Issues for purchasing Creative Cloud Photography Plan

    KC24

      I have attempted to purchase the CC Photography (Monthly) Plan, but I have encountered issues with payment (I used Google Chrome).

       

      I have contacted Adobe Taiwan, and their rep informed me to use a different browser; She said their systems registered this issue as a browser problem.

       

      I have tried to use Safari, but the issue remains. I have contacted the bank for the card I tried inputting, and they responded that they have not received a notification in my attempt to purchase the plan-So far all signs are pointing to Adobe's payment system not working properly. Can anyone help?

       

      Thank you in advance.