• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Current flash installer for 10.10.5 is consistently hanging at 90%

New Here ,
Mar 02, 2016 Mar 02, 2016

Copy link to clipboard

Copied

The subject line says it all.  Why would adobe's server hang at 90%?

Views

201

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 02, 2016 Mar 02, 2016

Copy link to clipboard

Copied

Hi,

To troubleshoot further I need to get some log files from you.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all four files (Adobe_ADM.log, Adobe_GDE.log, install.log, and FlashPlayerInstallManager.log) listed.  Please read through the FAQ first before doing anything.


After obtaining all four files, upload the files to cloud.acrobat.com using the instructions at How to share a document or some other file sharing service of your choice that doesn't require login to access.  Post the link to the uploaded files in your reply.

Thank you.

--

Maria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 02, 2016 Mar 02, 2016

Copy link to clipboard

Copied

LATEST

I run a dual-boot 10.6.8/10.10.5 Mac. I just simply complied the raw plug-in

(which is the latest) to the other partition (it works).

Sorry, I don't have the time. If it happens on the next update, I'll send the

log extract.

Jeff

--

Jeff Bloomfield

jeffb@lmi.net

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines