5 Replies Latest reply on Mar 17, 2016 1:00 AM by Nanaky

    Re-authorize Digital editions

    thomasr10745247

      Hi,

       

      problems started when I bought an ebook and couldn't open it with ADE, the support of the ebook-shop told me to de- and re-authorize ADE on my computer. I de-authorized it and since then I cannot re-authorize it.

       

      I already tried deleting the adept key (as indicated here: Re: I'm trying to download a book and it won't download into ADE so I was instructed as below by the suppliers to: 1. Un-authorize, and then re-authorize, Adobe Digital Editions (ADE) on your computer using the “Help” menu in ADE: -To unauthorize ADE, cli ), I also followed the steps here: Adobe Digital Edition Errors/Troubleshooting nothing solved the issue.

       

      I am thankful for any advice!