I have a very annoying problem that suddenly occurred today (there have been no changes or updates before this happened). Suddenly after closing InDesign I couldn't open it anymore and I would get each time the following error: "Adobe InDesign cc 2015 has stopped working a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I already went through endless threads here to try and fix it with the usual tips, i.e. uninstall adobe cloud completely with the Cloud Cleaner (very annoying) and also updated my graphics card software (NVIDIA) as some people said they had problems with that. Unfortunately none of this solved my problem. What I don't understand is that this happened without me changing anything on my pc. Could therefore someone please give me advice on what I can do?
Here are the answers to some questions that were typically asked on other threads to offer you more information. Does anyone know what I can do? Many thanks, Christian
Since I can't open InDesign, I can't say, but it's the latest as I just uninstalled and redownloaded everything.
Yes including my graphics card (NVIDIA GeForce 820M, 64-bit)
"Adobe InDesign cc 2015 has stopped working a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Nothing special I closed my file and suddenly it wouldn't open again. The problem has only been with InDesign, Photoshop still opens.
Always until now
Chrome, Mozilla and Word
No not that I am aware of
Asus Laptop with intel core i7-4510U CPU @ 2.00GHz 2.60GHz and 64 bit operating system, GPU is a Intel(R) HD Graphics 4400 and NVIDIA GeForce 820M, 64-bit
Thanks very much Peter you are spot on! After posting this thread I managed to contact Adobe directly, and they helped me. But the problem was exactly what you posted. For any people in the future that are having this problem they provided me with this link: Set preferences in Adobe InDesign