1 Reply Latest reply on Mar 4, 2016 3:55 PM by Chetna Srivastava

    Cannot rename files on import when the Make a second copy to is checked

    frankf76082828

      I just got off the phone with Lightroom support for this problem. They tried many things to fix it but could not so they are escalating it to their more senior developers. Tried the following, nothing fixed it:

      • changed the permissions
      • created a new catalog
      • disabled all the plugins
      • created a new Windows 10 admin. user
      • reinstalled Lightroom (2015.4)

       

      They will call me back in 48 - 72 hours do discuss...

       

      Current work around is to do the rename after importing the files.