1 Reply Latest reply on Mar 5, 2016 7:32 AM by John T Smith

    Cancelling my plan

    pankorira

      Hello,

       

      I tried to get my plan cancelled. I've followed the instructions on the help page. I starting this form because I couldn't find the cancel button. I'm not sure if something is wrong with my internet or there's no such thing as a cancel button

       

      Screen Shot 2559-03-05 at 2.16.41 PM.png

      After being unable to find the cancel button, I deleted my card information. Then, this appeared.

       

      Screen Shot 2559-03-05 at 2.16.30 PM.png

      Everything is gone. I have no idea what's going on. Is this what it appear when you deleted all info? Where do you refill it? Is my plan cancelled?