I changed my camera to raw and went to open a photo in my cs6 and it says it can't open this file and to go to help>update to make sure it's up to date. But, under help, updates is grey and can't be selected for some reason. What now?
What version of Camera Raw do you have installed? What camera model are you using?
"Update" should be active regardless of version and camera. It takes a few seconds after Photoshop loads before the Update command is active, i.e. non-grey. Also I believe you have to have an active Internet connection, and probably a licensed non-trial version, although I'm not sure of that.