0 Replies Latest reply on Apr 19, 2006 10:31 AM by johnmccallum

    How does Windows find help?

    Level 2
      I haven't been able to find a clear answer to this question. From the HTMLHelp API, we simply ask for the help file name - no path - and the help engine finds the help file. A problem came up when two colleagues were sharing data files across a network. Both had our software and help installed on their computers. When one user tried to open the help, they got an "action canceled" message in the content pane. After some troubleshooting we found that Windows was trying to access the other user's help file across the network because it used the "current directory" first and found a help file with the correct name.

      From what I have read, it should always look in the program directory first. So I'm baffled as how this happened and what to do about it other than encouraging users not to save shared data in their program directory. Any ideas?

      John