I've recently designed and uploaded a website for my client,
and have installed Contribute on their PC so that they can make
updates themselves. I had tested Contribute on my iMac, iBook and
PC and it connected and edited perfectly. However, when I installed
it on their PC (Win XP i think it is), it doesn't connect. I have
created a connection key at my office and used that but it tries to
connect a few times (the progress bar gets quite far and then
restarts) and eventually gives up. I get the same error if I put in
the details afresh (rather than using the key).
The problem can't be at the server as every other computer I
have tried connects no problems. So it must be my clients PC that
is the problem. I've tried disabling their firewall but that made
I'm rather confused!
I can't recall the exact error message as it has been a while
since I was at my clients office, but once I get it from them I
will post it.