1 Reply Latest reply on Mar 7, 2016 3:42 PM by m_vargas

    Unsuccessfully trying to update from 20.0.0.272 to 20.0.0.306 on Windows 10.

    sc14276708

      I am trying to use an application on Windows 10 that requires the use of Internet Explorer and the most recent version of Adobe Flash.  At this time I have Flash version 20.0.0.272 installed, and I see that 20.0.0.306 is the most recent version available.  When I go to https://helpx.adobe.com/flash-player.html and click on "Check Now" it says that Adobe Flash is up to date already (which I know to be false).  I try to bypass this by downloading the update anyway, but when I run the installer it stops and says that Adobe Flash is already up to date.  It appears that I cannot uninstall Adobe Flash from Windows 10 for some reason, so that doesn't seem to be an option.  The application that I am using works on another system with the same OS etc and has 20.0.0.306 installed, so that's why I think the Flash version is relevant.  Why can't I update Adobe Flash Player from 20.0.0.272 to 20.0.0.306?