What steps are you taking to download your images? Also what image number is giving you trouble?
Try these steps if you haven't tried them yet: I've downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?
You can get confirmation of your order by logging into Adobe's website and going to 'Manage Account' and following the links there.
I looked up your email address in our records and don't see a Stock subscription associated with the email address you are using on the forums. If you private message me with your Adobe ID I can see what I can do to help you.
The email address I signed up with is [removed personal info] I had
problems logging in multiple times. I'm not quite sure what ID you're
On Tue, Mar 8, 2016 at 12:08 PM, EvilBugQueen1 <firstname.lastname@example.org>
I'm going to recommend that you contact our customer support, be sure to let them know that you are not getting your email receipts. Sign in with your forum email address.
There will be contact options at the bottom of the page