2 Replies Latest reply on Mar 9, 2016 9:04 AM by cristinaa45689527

    CC 2015.2 crashes automatically (and slow preview)

    cristinaa45689527

      Hello,

       

      I have recently purchased a new computer (i7 6700 3.4 GHZ, 150GB SSD, 16GB ram, nVidia GTX 960) in order to improve the workflow in After Effects (version 13.7.0.124).

       

      However, It bothers me somehow: with some videos the program closes suddenly when I try to move around the timeline, and everytime I try to preview my compositions, it only shows around 5 seconds before stopping, which is weird with such a good device.

       

      Could anyone give me a hand, please? Thank you in advance for your attention and the good job supporting this community.