hello everyone i need help to fix this problem
and when i try go Edit -> Preferences -> Media & Disk Cache
i cant click button Empty Disk Cache . its show like this
i see in youtube and other optional i should go in after effect Project . But i didnt found thats file
so what should i do to fix this ? please help community . thank you.
Nobody can tell you anything without proper system info or other technical details. That aside it simply seems you have disk access problems on your system completely unrelated to AE. You need to fix that and then perhaps the disk cache will actually work...
i googling with keyword how to clear cache disk space and show it
Step 1: Delete Your Temp Files. To start with the basic temporary file cleanup, go to the Start Screen and type "disk." You will see an option to "free up disk space by deletingunnecessary files" under the settings tab. Click on this to run DiskCleanup.
and when i open AE . it not show again