We've got what I think is a very big ligature problem with one of the newspapers we designed using indesign CC 2014.
On export to final pdf, the combination "ru" changed into "Ȇ". As you can see this was not notices by anyone until it was to late.
Maybe the scariest thing about this is that we don't seem to reconstruct this. The iMac used to create the PDF files has made literally a hundred newspapers and no settings were changed.
Does anyone know how this could happen and how we can prevent this from happening in the future?
We need to give feedback to our customer and we don't really know what to tell them.
Without seeing the files it would be almost impossible to diagnose, but if this is the only time it's happened I would chalk it up to some type of glitch.
That said, is it visible on screen in the PDF?
Typically this is caused by not having a font properly embedded (presuming the file looked correct on screen in both ID and Acrobat).
A few questions come to mind – but nothing really definitive. For example: is the text correct inside InDesign? Is it correct in the PDF when viewed with Acrobat Reader or Acrobat Pro (and not, for example, using Mac Preview)? Is it possible the font did not get embedded?
If you can post a sample PDF with this problem on an open file server, I can take a look at how it appears inside the file.