I have downloaded several images so far and have had no issues, but now i can't download an image. Im using the same machine, and have downloaded everyone to my computer previously, so nothing has changed. I've exceeded my limit of 10 downloads per month, but have purchased a few additional images on the £1.99 option already so not sure why this error is now occurring.
The error message I get is "There is a problem with your payment. Please try again later or contact adobe support".
Please can someone advise what to do?
It's showing in our system that payment hasn't been authorised.
Could you please contact your card issuer and check that there is nothing blocking the payment requests, then try again.
Please let us know if you continue to have issues.