3 Replies Latest reply on Mar 10, 2016 11:31 AM by maria__

    Adobe says my current flash player (20,0,0,306) is out of date.  When I try to update the flash play to current version (21,0,0,182) I get a message that Security Update KB3135782 is already installed on this computer


      Laptop HP Envy

      OS: Windows 8.1 64-bit

      Browser: IE 11  (11.0.9000.18231)  KB3139929


      When playing videos in Facebook, YouTube and other media sites, I will get a green screen and I can't see the video but I can hear the audio and I have to reboot the laptop to correct the problem