Hi, I've been trying to download a few pictures but every time I try to download it onto my computer it said the file adobe stock a bunch of numbers could not be opened it may be damaged or used file format that preview doesn't recognize . I did all the troubleshooting cleared out my cash erase my history I turned my computer off and on and nothing seems to happen . I even frid purchasing and downloading another picture to see if anything was wrong with my computer. And it was a piece a cake super easy to download I had not a problem .
Can you provide a screenshot of the error?