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e_lic_is_already_fullfilled_by_another_user

New Here ,
Mar 11, 2016 Mar 11, 2016

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What does that mean and how can I get rid of it?

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New Here ,
Mar 11, 2016 Mar 11, 2016

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Have installes ADE 4 and after I tried to import a book from a library (RDM) I got the above mentioned error, informing me, that the download has not been possible, for:

e_lic_is_already_fullfilled_by_another_user

I am wondering why I get this message. What I did is, after buying a new computer trying to install ADE again and get a new download. I used the library and ADE with the old computer for years with a pocketbook 622, which I still have. But now starts the trouble.

So, any advice is wellcome - the Adobe support chat was not really helpful.

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New Here ,
Mar 11, 2016 Mar 11, 2016

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I got it solved. The support at ADE is rediculous and more or less a joke what you get at the chat.

Could be much better, it is not what is worth to be called support.

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Adobe Employee ,
Mar 14, 2016 Mar 14, 2016

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LATEST

Moving to Adobe Digital Editions‌

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