So are you saying that you're running Premiere Elements 14 for PC on a Mac using Parallels? Why would you not run Premiere Elements 14 for Mac?
In any even, if you're using Export & Share/Devices/Computer/1920x1080 with the MP4 preset, you should NOT be getting a photo file. Are you not getting a file with the .mp4 suffix? Quicktime Player should have no problems playing a .mp4.
Thank you for replying to my problem. I was running a Mac version of Adoble premiere 14 but wrongly thought the problem was coming from parallels. It wasn't but have managed to sort it. Again thank you
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