1 Reply Latest reply on Mar 14, 2016 12:57 AM by Nanaky

    hey peeps..

    louiser8713138

      I install ade 4.51 on windows 10.  created a valid adobe Id and password.   open ade click on help to authorize computer .....  enter my adobe id and pass ..   boom red highlight around adobe id and password...

      at the bottom window message saying      '' you can only authorize this computer with an adobe ID that hasn't been previously used to authorize any other computer or mobile devices. please try again.""

       

      so any help ..  I cant authorize this new computer so I can download info to my kobo

        • 1. Re: hey peeps..
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.

           

          Macintosh:

           

              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.