Can you post a screen capture of your Export & Share panel?
Thanks for your help. Here is the screenshot of my Export and Share panel. Same problem when I click on the Devices tab (missing Save button).
It may perhaps be that I had previously installed the Trial version of the software? But I did Uninstall the trial version properly, and then re-download the full version using the link provided by Adobe (after I made the payment).
Did you have full Export & Share function when you had the trial version of the program installed? Has it ever been there?
Here are a couple of things to try in the meantime:
* Launch the program while holding down the Ctrl+Alt+Shift keys on the LEFT SIDE of your keyboard. Hold these buttons until you get a warning that your program is going to change your computer. OK that change.
* Make sure you have the latest version of Quicktime and that you've gone to the nVidia or ATI web sites and downloaded the latest drivers for your graphics card.
* Go to the program's Preferences, under the Edit button, and, on the General screen, uncheck the option to Use Hardware Acceleration.
No, the full Export and Share function was never there (neither in the Trial or Full version).
Thanks, I will try the couple of tips you shared. I really appreciate your help.
what is the screen resolution of your computer? Can you please try increasing the resolution to the maximum supported (from Control Panel>Change Display settings) and then relaunch Premiere Elements and see if you get the Save button? If that does not work, from Control Panel>Display, please try selecting Smaller (100%) from the available display text size options and see if it works.