What version of InDesign? What operating system?
What do you mean by "connect to Internet"? InDesign is an application stored on your computer. It's not "up in the cloud". You OPEN InDesign.
If you double-click on the InDesign icon on your Desktop (or in the Mac Dock or Windows task bar or Start Menu), what exactly happens?
Hi, thank you Steve for your quick answer (and sorry for my english)
it's a 2014 version but i always use this version.
i'm in windows 8.1
when i want to open an indesign file, There is a message that appears: Please wait for a few moments
and nothing happens, I tried several times, with several different files, I waited several minutes: nothing
Note that I tried to renew my subscription yesterday, it did not work.
Today I managed, I paid and received a confirmation email but no file is opened.
Thank you very much for your help
Yes, that's what I thought too.
Thank you very much for your time.