5 Replies Latest reply on Mar 14, 2016 9:26 AM by geomagnet

    Poster Frame ignored by Media Encoder

    geomagnet

      Hello,

       

      I'm having a bad day with the "Set Poster Time" in AE.    All my comps are rendered to Media Encoder and the poster frame is completely ignored.  My customer is chewing me a new one because "It wasn't like that before...you ruined it".

      So effectively, the player used to show the last frame of the video when the player ends, but now it plays to the end of the video and when it stops grabs a frame from the middle of the animation as the poster.  I look like an idiot because I can't fix it.

       

      I even tried rendering it in AE and sending the .avi to Media Encoder...same thing.    There has got to be a way to override this setting.

       

      Thanks

      James