1 Reply Latest reply on Mar 15, 2016 6:11 AM by Steve Grisetti

    G751JM charging issue

    lisapeter

      I've had this laptop for about 3 weeks. I purchased it from BB. The power supply model is ADP-180MB F. So the issue is that I constantly have to re-plug the AC side of the power supply. I usually leave my power supply in the same spot in the house(this issue happens everywhere, not just my house), every time I come back to charge my laptop when I plug the power supply into the laptop it doesn't start charging. It will never start charging no matter how many times I re-plug the laptop side of the charger, but once I unplug and plug the power supply back into the wall it starts charging. It's the same issue as in the thread below. I'm not sure how that guys fix would actually do anything. Either way I can't try that fix as the battery on the 751 is not removable.