7 Replies Latest reply on Mar 16, 2016 8:46 AM by enriquea61984986

    E_LIC_ALREADY_FUFILLED_BY_ANOTHER_USER

    its52264524

      Hi People,

      I have a user here who is experiencing issues with using Digital Editions. When they are trying to launch an e-book they get the following message: E_LIC_ALREADY_FUFILLED_BY_ANOTHER_USER.

      Whats funny is when I login as admin I am able to view this book however as the user I am unable to do so. I have followed troubleshooting steps provided by the link: Adobe Digital Edition Errors/Troubleshooting

      But it did not make any difference. I have also had the book provider to have activation reset for the e-book which also did nothing. The funny thing is when i first downloaded it it managed to work on the user's profile

      however after authorizing the software it just doesn't work. Can somebody please help?

       

      Kind Regards,

      Johnny Allen