1 Reply Latest reply on Mar 16, 2016 3:02 PM by John T Smith

    Follow my case of outstanding charging

    hyl26021889

      Hello,

      Thank you for handling the case before.

      Because there is a double payment between order number #10767863059 and #10767656159

      I just use Ai within November 2015 and its expiration date: 21/11/2015

      However, the charge also be transferred in Dec2015, Jan2016, Feb2016, March2016 via my credit card.

      So I want to seek your help for the refund of 4*228=$912 into my credit card account and stop to charge.

      Thanks.

      Lam Ho Yeung.