I need help about this problem:
I bought Illustrator, but in my company need Photoshop.
Can I change the Illustrator that I bought with a new Photoshop without lose money?
Adobe provides for these procedures:
https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html >>> Return your order >>> Read before initiating your return AND Products not eligible for return.
Esp. see >>> Exchange your order (I quote)
You cannot change an order once it has been processed. You can, however, return a product, swap platforms or languages, or change the shipping address for an order.
If necessary and for further questions click through "Still need help" from above 'till you arrive at "chat". If "open" (there are opening hours) please use it, I for my part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.