1 Reply Latest reply on Mar 17, 2016 12:14 PM by Bani Verma

    Creative Cloud Cleaner Tool won't open


      I've updated my OS X to El Capitan and my creative cloud application manager won't load up any of my Apps (either to install or uninstall). I only get the circulating blue bars. I've read through many forums on this issue now and most seem to say it's related to a conflict with older versions of Adobe apps on my system, so I've tried to wipe them by downloading the Adobe Creative Cloud Cleaner Tool. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

      But, for some reason I can not open that app. The dmg seems to mount but the program itself won't open. It bounces on my dock for a bit, then eventually shows up as "not responding".
      Has anyone else had this issue?