1 Reply Latest reply on Mar 18, 2016 9:26 AM by MobileDeveloperCK

    Cannot open hyperlink from iPad or iPhone

    melaniea89523726

      I was sent a document via EchoSign with a URL in the footer.  I should be able download the PDF when I receive it for signature, click on the link and it should open the webpage.  It works fine on my computer but it does not work from my iPad or iPhone.  I have tried installing the Acrobat Reader app, downloading the pdf and copying it to Acrobat but still cannot click on the link. There must be a fix for this.