I need adobe support but they said I have to use the forum. I just switched from dollarphotoclub. I download a file, it doesn't say its an AI file but thats what it is. I need to sort by file type because I dont have illustrator and I cant use these image files.
Its a waste of money downloading something I cant even open. How do I search by file type? Dollarphotoclub had all sorts of search options and downloading was clear and easy. This is taking me 4 steps to download something I cant even open
Thanks I got a hold of someone at adobe finally. They also credited back the downloads I made
I would like an answer to this same question. I've also switched from DPC and am unable to open .ai files. The item I purchased says that is is also available as an .eps file but it doesn't give me the option of downloading in that format. I could use that format! How can I use the image if I cannot open it?