2 Replies Latest reply on Mar 20, 2016 1:21 AM by javastop

    Hello - I cannot access my ebooks on my Kobo Glo.

    javastop Level 1

      I have followed the instructions in an earlier post where someone else was having the same issue.  The instructions were to uninstall 4.5 but first deauthorize my computer.  I cannot deauthorize.  Attached is an image of the message I am receiving.  I have not been able to use my ereader for any books that are downloaded through Digital Editions therefore cannot use my local library.  I tried to get this issue fixed several months ago but gave up because I was not getting a response.  Looks like Adobe is finally addressing this issue - thanks for that.  I am retired and on a fixed income and would really love to be able to make use of library books.Deautorize computer message Mar 18_16.JPG