1 Reply Latest reply on Mar 19, 2016 4:20 AM by Ann Bens

    I purchased Premier Elements 10 and then upgraded my machine to Windows 10 and I'm trying to reinstall. I D/l'ed the files, confirmed my serial number on line but I get an invalid serial number error when trying to install

    travelerred Level 1

      Help with reinstalling Premier Elements 10. I confirmed my serial number and downloaded the install package from the web site but get an "Invalid serial number " error when trying to install. I tried entering the serial number as six groups of 4 digits as well as one continuous string of numbers.