1 Reply Latest reply on Mar 24, 2016 6:28 AM by Bani Verma

    gestaltSystemVersion error message in El Capitan 10.11.3

    walktothebeat0

      I've been having lots of problems with CC 2015 apps freezing when launched. Looking at the console I noticed this message. I see it for any Adobe app that I open.

       

      I'm on a new iMac17,1 running 10.11.3

       

       

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

      Call location:

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: 0   CarbonCore                          0x00007fff95893c9b ___Gestalt_SystemVersion_block_invoke + 113

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: 1   libdispatch.dylib                   0x00007fff893b633f _dispatch_client_callout + 8

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: 2   libdispatch.dylib                   0x00007fff893b6237 dispatch_once_f + 67

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: 3   CarbonCore                          0x00007fff9581fb47 _Gestalt_SystemVersion + 987

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: 4   CarbonCore                          0x00007fff9581eddb Gestalt + 139

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: 5   AdobeAGM                            0x0000000106d9ad02 AGMTerminate + 1016327

      3/19/16 3:28:48.110 PM Adobe InDesign CC 2015[519]: 6   AdobeAGM                            0x0000000106fdc19f AGMTerminate + 3380900

      3/19/16 3:28:54.856 PM WindowServer[191]: disable_update_timeout: UI updates were forcibly disabled by application "InDesign CC" for over 1.00 seconds. Server has re-enabled them.

      3/19/16 3:28:56.308 PM WindowServer[191]: common_reenable_update: UI updates were finally reenabled by application "InDesign CC" after 2.45 seconds [0.41fps] (server forcibly re-enabled them after 1.00 seconds [1.00fps])

       

       

      3/19/16 12:05:40.241 PM Adobe Desktop Service[702]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

      Call location:

      3/19/16 12:05:40.242 PM Adobe Desktop Service[702]: 0   CarbonCore                          0x9908f913 ___Gestalt_SystemVersion_block_invoke + 135

      3/19/16 12:05:40.242 PM Adobe Desktop Service[702]: 3   CarbonCore                          0x9900b576 _Gestalt_SystemVersion + 1047

      3/19/16 12:05:40.242 PM Adobe Desktop Service[702]: 4   CarbonCore                          0x9900a6a5 Gestalt + 154

      3/19/16 12:07:24.966 PM Setup[785]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

      Call location:

      3/19/16 12:07:24.966 PM Setup[785]: 0   CarbonCore                          0x9908f913 ___Gestalt_SystemVersion_block_invoke + 135

      3/19/16 12:07:24.966 PM Setup[785]: 4   CarbonCore                          0x9900b576 _Gestalt_SystemVersion + 1047

      3/19/16 12:07:24.966 PM Setup[785]: 5   CarbonCore                          0x9900a6a5 Gestalt + 154

      3/19/16 12:09:40.414 PM Setup[861]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

      Call location:

      3/19/16 12:09:40.414 PM Setup[861]: 0   CarbonCore                          0x9908f913 ___Gestalt_SystemVersion_block_invoke + 135

      3/19/16 12:09:40.414 PM Setup[861]: 4   CarbonCore                          0x9900b576 _Gestalt_SystemVersion + 1047

      3/19/16 12:09:40.414 PM Setup[861]: 5   CarbonCore                          0x9900a6a5 Gestalt + 154

      3/19/16 12:09:55.716 PM Setup[1735]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

      Call location:

      3/19/16 12:09:55.716 PM Setup[1735]: 0   CarbonCore                          0x9908f913 ___Gestalt_SystemVersion_block_invoke + 135

      3/19/16 12:09:55.716 PM Setup[1735]: 4   CarbonCore                          0x9900b576 _Gestalt_SystemVersion + 1047

      3/19/16 12:09:55.716 PM Setup[1735]: 5   CarbonCore                          0x9900a6a5 Gestalt + 154

      3/19/16 12:11:07.243 PM Setup[1773]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

      Call location:

      3/19/16 12:11:07.243 PM Setup[1773]: 0   CarbonCore                          0x9908f913 ___Gestalt_SystemVersion_block_invoke + 135

      3/19/16 12:11:07.243 PM Setup[1773]: 4   CarbonCore                          0x9900b576 _Gestalt_SystemVersion + 1047

      3/19/16 12:11:07.243 PM Setup[1773]: 5   CarbonCore                          0x9900a6a5 Gestalt + 154

      3/19/16 12:11:21.063 PM Setup[3804]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

      Call location:

      3/19/16 12:11:21.063 PM Setup[3804]: 0   CarbonCore                          0x9908f913 ___Gestalt_SystemVersion_block_invoke + 135

      3/19/16 12:11:21.063 PM Setup[3804]: 4   CarbonCore                          0x9900b576 _Gestalt_SystemVersion + 1047

      3/19/16 12:11:21.063 PM Setup[3804]: 5   CarbonCore                          0x9900a6a5 Gestalt + 154