5 Replies Latest reply on Mar 20, 2016 2:09 PM by MoonMan Pictures

    Sony A7sii RAW uncompressed still Photos not read by updated LIGHTROOM

    MoonMan Pictures Level 1

      Why is my updated Adobe Lightroom not reading, displaying, my Sony A7sii RAW uncompressed still Photos?

        • 1. Re: Sony A7sii RAW uncompressed still Photos not read by updated LIGHTROOM
          ssprengel Adobe Community Professional & MVP

          What version of LR are you using?  Help / About LR.

           

          And what specific activity with LR are you doing that should be reading and displaying the photos and is not?

          • 2. Re: Sony A7sii RAW uncompressed still Photos not read by updated LIGHTROOM
            MoonMan Pictures Level 1

            Hello,

            I have an Adone Creative Cloud Subscription to LIGHTROOM and PHOTOSHOP. In LIGHTROOM It says I have version 5.7.1 / Camera Raw V 8.7.1

             

            help / check for updates = "your up to dates and no further updates available.

             

            latest MAC , fully updated,

             

            says lays this on import from Sony SD CARD

             

            Just trying to import at this point, Injest uncompressed raw from Sony A7sii

             

            THank you.

            • 3. Re: Sony A7sii RAW uncompressed still Photos not read by updated LIGHTROOM
              Geoff the kiwi Adobe Community Professional & MVP

              The current version of Lightroom is 6.5...

              You get updates via the CC application with this icon

              Screen Shot 2016-03-20 at 8.12.32 PM.png

              What is your OS?

              Can you see the CC app??

              What version is your Photoshop??

              In the "About" when you look in the Photoshop and Lightroom menus you should see this for Lightroom

              Screen Shot 2016-03-20 at 8.14.24 PM.png

               

              and this for Photoshop

              Screen Shot 2016-03-20 at 8.14.36 PM.png

              1 person found this helpful
              • 4. Re: Sony A7sii RAW uncompressed still Photos not read by updated LIGHTROOM
                ssprengel Adobe Community Professional & MVP

                According to Adobe's camera-support list, the A7s II was first supported by LR 6.2/2015.2.  I believe that was also the version that supported uncompressed raws from several other Sony cameras.  Does your version of LR support compressed raws from your Sony camera?  If so then your camera must be something different than an A7s II, perhaps an A7 II that was first supported by LR 5.7.1.

                 

                Despite either being confused as to what version of LR you have, what camera you have, or that it makes a difference that the raws are compressed vs uncompressed for LR support for your camera, the main issue seems to be that you have a CC subscription but are still on LR 5.7.1.

                 

                The most likely way this can happen is that your OS is not compatible with the newer LR version so the CC app only gives you the older version of LR.

                 

                If you're on a Mac then you need OSX 10.9 or newer to run LR 6/2015.   If you're on Windows, then LR 6/2015 requires a 64-bit OS, and you'll need to be running at least Windows 7.  So if you're on XP or Vista or a 32-bit OS then LR 6/2015 isn't compatible.

                 

                If your OS seems new enough then it could also be that you have LR 6/2015 on your computer but you've been using the LR 5 shortcut to start up LR and just need to find the newer shortcut.

                 

                All should be clear once you've answered Geoff as to what OS you're running and whether you're using the CC app.

                 

                For reference, here is the Adobe Camera Support list:

                Cameras supported by Adobe Camera Raw

                 

                And here are the system requirements for LR 6/LR CC 2015:

                System requirements for Photoshop Lightroom for Mac and Windows OS

                • 5. Re: Sony A7sii RAW uncompressed still Photos not read by updated LIGHTROOM
                  MoonMan Pictures Level 1

                  Fixed thank you. Was as simple as program opening from Lightroom 5 shortcut. Thanks for time and information I will now re-try from new Lightroom version cc

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