5 Replies Latest reply on Mar 20, 2016 5:45 PM by jane-e

    Trash / Replace Preferences Help

    alexanderm2790566 Level 1

      Hi. So I'm trying to trash / replace my preferences on my InDesign CC (I use a Macbook Pro), and I cannot seem to get the timing right for the beginning command, and the files under the Library setting aren't what the support forums are saying. I can't seem to get a hold of customer service either. Can anyone point me in a new path? The layer indicators aren't showing, and now I can't seem to move objects anymore. I looked this up online, and apparently the solution is to reset the preferences, but I'm having trouble initiating that. If anyone could could help, I'd greatly appreciate it.