3 Replies Latest reply on Mar 21, 2016 5:44 AM by resdesign

    Edge animation doesn't play on mobile network

    claudioc27970936 Level 1

      Hi all,


      I have an animation done with Edge, it lasts roughly 6 seconds.

      It plays well on mobile while connected on wi-fi. When wi-fi is not available and network is 3g/4g the animation doesn't play at all.

      I have tried with different browsers and phones, always the same. And network speed shouldn't be the issue, 4g is even faster than wi-fi sometimes.


      Has anyone of you encountered the same issue and now how to solve it?