1 Reply Latest reply on Mar 21, 2016 3:19 PM by JerryP64

    While authorizing new ADE installation: Activation Server Error E_ADEPT_REQUEST_EXPIRED

    JerryP64

      New Windows 10 installation, new ADE 4.5.1 installation.

      Bought book from my local bookseller's website, downloaded URLLink.acsm

      Opened ADE, dragged URLLink.acsm on ADE window.

      Dialog Box "Computer Authorization" pops up.

      Enter credentials that work for the Adobe ID web portal and press "Authorize"

      The following error message appears:

      ADE_error.PNG

      Please advise how I can use ADE to open the book I have purchased.