2 Replies Latest reply on Mar 28, 2016 5:13 AM by Sheena Kaul

    Cant login to my creative cloud account  it keeps asking me to verify a previous email account which i no longer have access to...

    sandeeps51103975

      I am not sure if this is the case for you. I was unable to log into another account because like you said the creative cloud app kept saying to verify my email address which could not be avoided. What i found was that i logged off my pc account and logged into my pc admin account it took me to the login screen. I looked earlier on the forum when i had this problem myself but there was no solution which to be honest is an easy fix in the end.

      I hope this helps.

       

      Sandeep