3 Replies Latest reply on Mar 22, 2016 8:49 AM by Nanaky

    Unable to download .ACSM files

    BywaterNYC

      Suddenly, and for no apparent reason, Adobe Digital Editions won't download .ACSM files from my library. When I drag files into Digital Editions, I get the following error message:

       

      Unable to download
      Error getting License. License Server Communication Problem:
      E AUTH BAD DEVICE KEY OR PKCS12

       

      Can anyone shed light on this? Kind thanks for your help.

       

      Brooks

       

      Win 7 Professional x64, SP1