Upgrades should be available on the Mac. Maybe that the CC desktop application is hanging. Download the latest version and install it. It should show all upgrades now.
Acording to Application Manager preferences & Adobe's website we have the latest version: 126.96.36.199. I forgot to point out that we use French versions, if ever it gives someone a clue.
Language has no influence, but what you could do: Change the language in the preferences of the CC desktop application. Now you could install in the other language and it will complete everything correctly for your language. Eg. English or Canadian French or or or. After installing switch back to your language. InDesign uses always the first language of your OS if available, so you might not see any difference.
thanks for your attemp in trying to solve my promblem
I tried to change the preferences to English, restart the software and the Mac, it remains in French
I completely reinstall the application manager, but with no result, the Aplication Manager keeps on displaying menus in French (and still no recent versions available)
As our macs are bootable on Windows, I did the test with this configuration and it worked perfectly, I can have the most recent version of all the Adobe softs.
You should not restart the Mac, you should only change the preferences to another language and install again, without uninstalling anything. Of couse, it will not run in English, if you have a French system. But with English preferences you will be able to install the Applications again.
you mean I should change the language preferences of my OS, right? Then re-install Application Manager on a English OS, then reverse the whole thing to French?
No, I did exactly say the oposite.
Change the langeuage of the CC Desktop Application. Leave the OS in French. Install InDesign again from the CC Desktop Application. As the OS is French, ID will run in French. Changing the language allows to install and repair install all applications without uninstalling.
I see clearly now, but the my basic issue is that my CC Desktop App keeps on being in French (see image) even if preferences tell me that I'm in English (International), I tries as well to qui the app and started again, same result). So I need to solve this problem first in order to try your suggestion. I'll drop a mail to Adobe's tech to see what they can do.
Thanks for all
IT is as it should be. As long as your OS runs in French, the CC Desktop App has to be in French. But now you have the possibility to install all apps in additional English. Do that. The programs will run in French. But the change of language helps to make a repair install. At the end you can switch back to French.
I finally found a solution with Adobe tech support, I simply had to trash a preference file somewhere deep into the Application support folder. But to do so I need to previously force quit any adobe piece of Adobe software from the Activity Monitor.