3 Replies Latest reply on Mar 22, 2016 9:21 AM by bobbym76010435

    Complaint: Support team - no responce

    yuliak75949229

      Last week I've contact a few times the support service in India (via Chat). Eventually the online technicians couldn't solve the bug / hitch and i was asked not to sync my files with the cloud and told that the case escalated to the concerned team.

      They reset the adobe account password in order that team to work.

      It was promised that Their next level support will be in touch on Monday. In the meantime I haven't received any attempts to contact me from the Adobe support and my cases still opened.

      There's no contact details for somebody who has no Adobe account? I had to reset my password to be able to access here or anywhere.

       

      Who can I contact?

      Your help is very important!