2 Replies Latest reply on Mar 25, 2016 6:52 AM by Clairekun

    Unresponsive plugin (Firefox)




      The shockwave plugin installed in my computer is unresponsive everytime Firefox needs access to it. It doesn't even work when checking Flash player version at Adobe - Flash Player. I tried every solution I could find, but no avail:


      - Tried Firefox in Safe Mode

      - Tried another Firefox profile

      - Uninstalled and reinstalled Flash Player

      - Uninstalled and installed a previous version

      - Disabled protected mode

      - Disabled hardware acceleration

      - Checked Firefox and Flash Player version are the latest (45.0.1 and, respectively)

      -.Updated my graphics card

      - Rebooted after most of the above mentioned


      Those are all I can recall, although there may be more. I'm running Windows 7 64 bits.


      Crash report: https://crash-stats.mozilla.com/report/index/d6e3fb44-1b28-4012-8d10-363392160322


      I sincerely can't think of anything else I can do to make it work, any ideas are appreciated.


      Thank you.